Smart Home. Wednesday , August 01st , 2018 - 06:02:48 AM
By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting helpdocumentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmwaresoftware updates, usability testing can also be highly effective after the product's initial launch.
Many of these vulnerabilities are impossible to fix because they were built right into the device when developers and engineers neglected to think about cybersecurity. That means that without altering the router they use to connect to the internet, they are completely unprotected from hackers.
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