Smart Home. Saturday , September 01st , 2018 - 03:05:15 AM
Traditional usability testing will be isolated to a specific web app or mobile app. However, with smart home devices, usability testing must encompass the entire product, i.e. the device itself and its accompanying apps. For smart home devices that have been usability tested to a high level, this will result in the user having a positive experience while using the product.
Today the customer has the luxury of controlling all the connected appliances from anywhere. In the IoT (Internet of Things) world, locks do not need keys, lights have become independent of installed switches, heating and cooling controls does not need your presence, home or business premises are always visible; no matter where you are. The remote scheduling and artificial intelligence is taking the usability of smart products to the next level. All this was possible through fast growing internet coverage, rampant use of smart phones, competitive pricing of smart products and increased customer base who wants smartness in every appliance they deal with.
Many of these vulnerabilities are impossible to fix because they were built right into the device when developers and engineers neglected to think about cybersecurity. That means that without altering the router they use to connect to the internet, they are completely unprotected from hackers.
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