Aya Blackburn. Smart Home. September 02nd , 2018.
A good QA company will evaluate a smart home device and its associated web or mobile apps along with any supporting documentation. From there, appropriate test approaches and methodologies can be defined and documented into a formal test plan. An optional suite of test cases will then often be designed. Many usability issues are often seen during the on boarding process. As this is the area that is used to typically set-up a new smart home device, it is of paramount importance that the user has a positive experience here.
Smart Home devices are still a relatively new form of tech, but the market is now being flooded as the demand for Smart Home products is increasing at an exponential rate. While many such products are innovative and of high quality, many are lagging behind their competitors. While the actual "smart" device may be well designed and manufactured, the accompanying web or mobile apps are often severely lacking in several key areas. This negatively impacts the end-user experience and can be the deciding factor between a product's success or failure.
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