Smart Home. Monday , September 03rd , 2018 - 22:18:57 PM
Smart Home devices are still a relatively new form of tech, but the market is now being flooded as the demand for Smart Home products is increasing at an exponential rate. While many such products are innovative and of high quality, many are lagging behind their competitors. While the actual "smart" device may be well designed and manufactured, the accompanying web or mobile apps are often severely lacking in several key areas. This negatively impacts the end-user experience and can be the deciding factor between a product's success or failure.
By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting helpdocumentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmwaresoftware updates, usability testing can also be highly effective after the product's initial launch.
Meanwhile, linking in security systems into IoT has made homes more secure. One of the most popular way this has been done is through using IoT enabled cameras in or around a house that enable a picture or video feed to be sent so that the home owner-occupier is able to check on the situation when they are away or when they are in another part of the property. Often these types of devices have multiple features integrated into them, such as automated motion sensors, sound detection, event-triggered video recording and so on.
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