Cheyenne Hutchinson. Smart Home. May 27th , 2018.
By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting helpdocumentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmwaresoftware updates, usability testing can also be highly effective after the product's initial launch.
In addition the grocery store would automatically charge the amount of the groceries to the drivers credit card, which they have on account, and the amount on the credit card would be automatically debited from the drivers bank account through an on-line banking facility. A few years ago, this scenario or these scenarios would have seemed far-fetched. Today they are the verge of becoming a reality for anyone who wants them. Quite literally billions of devices are being fitted with sensors that will allow them to connect to each other wirelessly over the internet, a scenario commonly referred to as the internet of things.
Some will argue that smart device security is unnecessary, since smart homes are unlikely targets for hackers compared to large databases of personal information, but that doesn't mean hackers aren't going to try to succeed. As addressed above, they already have. The devices may not hold large stores of information like the more common targets of bank or hospital databases, but they are a prime target for hackers or stalkers who want to infiltrate the home and life of a particular person. Celebrities and public figures will be particularly vulnerable, and the danger will only increase further once smart home devices become more mainstream.
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