Smart Home. Friday , August 31st , 2018 - 06:57:31 AM
Although multi-room music has been around for a few years, the technology is witnessing rapid advancements in terms of innovative applications and devices. The manufacturers in the smart home automation industry are keen on launching high-tech products that can play different kinds of music in different rooms of the house based on the mood of the users. All the multi-room products of today including smart speakers, AV receivers, network streamers, wireless speakers, and stereo amplifiers run using either wireless technology or by creating their own mesh network. Most of these music systems work on the Wi-Fi network of the users' homes. DTS Play-Fi, AirPlay 2, Sonos One, Amazon Echo, Amazon Alexa, and Google Chromecast Audio, and Bose Soundtouch 10 are some of the examples of multi-room music systems available with customizable user experience. Almost all of these systems have their dedicated smartphone app that allows easy access and trouble-free control of the multiroom.
By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting helpdocumentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmwaresoftware updates, usability testing can also be highly effective after the product's initial launch.
A good QA company will evaluate a smart home device and its associated web or mobile apps along with any supporting documentation. From there, appropriate test approaches and methodologies can be defined and documented into a formal test plan. An optional suite of test cases will then often be designed. Many usability issues are often seen during the on boarding process. As this is the area that is used to typically set-up a new smart home device, it is of paramount importance that the user has a positive experience here.
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