Smart Home. Tuesday , July 31st , 2018 - 15:42:23 PM
Smart Home devices are still a relatively new form of tech, but the market is now being flooded as the demand for Smart Home products is increasing at an exponential rate. While many such products are innovative and of high quality, many are lagging behind their competitors. While the actual "smart" device may be well designed and manufactured, the accompanying web or mobile apps are often severely lacking in several key areas. This negatively impacts the end-user experience and can be the deciding factor between a product's success or failure.
Traditional usability testing will be isolated to a specific web app or mobile app. However, with smart home devices, usability testing must encompass the entire product, i.e. the device itself and its accompanying apps. For smart home devices that have been usability tested to a high level, this will result in the user having a positive experience while using the product.
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